Privacy Policy

Effective Date: March 2026

Introduction

Welcome to DWL Architects & Planners, Inc. of New Mexico (“Company,” “we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This Privacy Policy complies with the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

By accessing our website or using our services, you acknowledge and agree to the terms of this Privacy Policy.

Information Collection and Use

We collect various types of information to provide and improve our services, including but not limited to:

Personal Information:

  • Name, email address, phone number, and other contact details
  • Account credentials (such as usernames and passwords when applicable)
  • Payment details for service transactions

Non-Personal Information:

  • Browser type, device information, and website usage statistics
  • Cookies, tracking technologies, and analytics data

How We Use Your Information:

  • Provide, operate, and maintain our services
  • Process transactions and send confirmations
  • Improve our website and customer experience
  • Respond to inquiries and support requests
  • Ensure compliance with legal obligations and prevent fraud
  • Personalize user experience and functionality

Legal Bases for Processing Personal Information (GDPR Compliance)

Under the GDPR, we process your personal data under the following lawful bases:

  • Consent: When you provide consent
  • Contractual Obligation: To fulfill agreements with you
  • Legal Obligation: To comply with laws
  • Legitimate Interests: For business purposes that do not override your rights

Your Rights (GDPR & CCPA Compliance)

Under GDPR and CCPA, you have the following rights:

For GDPR:

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object
  • Right to Withdraw Consent

For CCPA:

  • Right to Know
  • Right to Delete
  • Right to Opt-Out of Sale (we do not sell personal data)
  • Right to Non-Discrimination

To exercise these rights, please contact us at (505) 242-6202.

Information Disclosure

We do not disclose your personal information for marketing or promotional purposes.

We may disclose information in the following circumstances:

  • Service Providers: For operations like payment processing or support
  • Legal Requirements: When required by law
  • Business Transfers: In mergers, acquisitions, or asset sales

Mobile Information

  • No mobile information will be shared for marketing purposes
  • Information is used only for support services
  • Text messaging opt-in data will not be shared

Data Security

We implement reasonable safeguards to protect your data. However, no method of transmission over the Internet is completely secure.

Data Retention

We retain personal data only as long as necessary for business and legal purposes. Data is securely deleted or anonymized when no longer needed.

Cookies and Tracking Technologies

We use cookies to enhance your experience. You may control cookies through your browser settings.

External Links

We are not responsible for the privacy practices of third-party websites linked from our site.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

Contact Us

If you have any questions or wish to exercise your rights, please contact us:

DWL Architects & Planners, Inc. of New Mexico
202 Central Avenue SE
Albuquerque, NM 87102
United States
(505) 242-6202